Shipping policy
Shipping Policy
Last updated: 07/08/2025
At Oxon Cards, we aim to get your order to you as quickly and safely as possible. Please read our shipping policy carefully before placing your order.
📦 Dispatch Times
- Same-day dispatch: Orders placed before 12:00 midday (Monday to Friday) will be attempted to ship the same day.
- Next-day dispatch: Orders placed after 12:00 midday will be shipped the following business day.
- Guaranteed dispatch window: All orders are shipped within 2 business days.
- Business days: Monday to Friday (excluding UK public holidays).
🔄 Pre-Orders
If your order contains a pre-order item, the entire order will be shipped once the pre-order is available. We recommend placing separate orders if you want in-stock items sooner.
🚚 Shipping Options (Royal Mail)
Shipping method is chosen by the customer at checkout. All services are tracked and include a tracking number.
| Order Value | 48-Hour Tracked | 24-Hour Tracked | Special Delivery |
|---|---|---|---|
| Under £50 | £2 | £3 | £10 |
| £50 or more | FREE | £1 | £6 |
Service Times:
- Royal Mail 48-Hour Tracked: Estimated delivery in 2–3 business days from time of shipping
- Royal Mail 24-Hour Tracked: Estimated delivery in 1–2 business days from time of shipping
- Royal Mail Special Delivery: Premium next-day service with compensation cover up to £750 from time of shipping
💬 Tracking & Support
Once your order is shipped, you will receive a tracking number via email. If you have any issues or questions, feel free to contact us at oxoncards@gmail.com.